Last Updated: [Insert Date]

Welcome to Daals (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website www.homedaals.com and the purchase of our premium contemporary furniture products. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old and reside in our service areas (excluding certain Asian countries and remote regions). You agree to provide accurate information when creating an account or making purchases.

1.2 Intellectual Property

All content on our website, including text, images, logos, and product designs, is the property of Daals or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to misuse our website content or attempt to reverse engineer any aspect of our online platform.

2. Products and Services

2.1 Product Descriptions

We specialize in premium contemporary furniture with modern aesthetics, including:

  • Accent chairs and boucle sofas
  • Bedroom sets and living room furniture
  • Stylish armchairs and corner sofa sets
  • Quality-crafted desks and coffee tables

We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings and material characteristics.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payment

3.1 Order Process

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and Daals.

3.2 Pricing and Payment

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated.

User Responsibility: You warrant that you are authorized to use your chosen payment method and that sufficient funds are available.

4. Shipping and Delivery

4.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
  • Free Shipping: Available for orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch

Delivery times are estimates and may vary by location. We currently ship worldwide except to certain Asian countries and remote areas.

User Responsibility: You must provide accurate shipping information. We are not responsible for delays caused by incorrect addresses or recipient unavailability.

5. Returns and Exchanges

5.1 Return Policy

We want you to love your Daals furniture. You may return or exchange most items within 15 days of delivery if:

  • Item is in original condition (unused, undamaged, in original packaging)
  • Return is initiated within 15 days of delivery
  • You provide proof of purchase

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Bed frames and mattresses
  • All upholstered furniture (sofas, armchairs, accent chairs)

Exceptions are made only for items that arrive damaged or defective.

5.3 Return Process

To initiate a return or exchange:

  1. Email customer service at [email protected] with your order details
  2. Wait for approval and return instructions
  3. Repackage item securely and ship to our returns address

For standard returns, customers are responsible for return shipping costs. We recommend using trackable shipping.

5.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable (except for defective items).

User Responsibility: You must follow return instructions carefully and ensure items are properly packaged to prevent damage during return shipping.

6. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us immediately at [email protected] with photos
  • We’ll arrange free return and replacement
  • In some cases, we may issue partial refunds if you choose to keep the item

7. Limitation of Liability

Daals shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms or our products:

Daals
3440 Central Avenue
Dumont, US 07628
Email: [email protected]